Trefn / Case study

Proof

Pelham Connect: from fragmented work to one connected platform.

Pelham had software. The problem was that nothing connected. Project information was spread across boards, spreadsheets, email chains and shared folders - with no single view of the whole journey.

"Ross doesn't just build what you ask for - he works out what the business actually needs and builds that."
Oliver Felstead, Founder, Pelham
Transformation

Less administration. More visibility.

Before

  • Duplicate data entry
  • Internal forms between teams
  • Manual updates
  • Time spent chasing information
  • No complete project view

After

  • One connected process
  • Shared visibility
  • One source of truth
  • Real-time information
  • Less handoff and rework

People spend more time doing the work - and less time administering it.

What he built

One view of every live project.

Projects can be seen as cards, lists or timelines - with status, ownership and progress visible in one place.

Pelham Connect projects view: live projects as cards, each showing status, owners and stage progress
Projects as cards. Screens shown with sample data. Figures and product names blurred.

This is what "bespoke" means: not a generic tool, but the screens a team actually needs to run the work.

Operational insight

Stop guessing. Start knowing.

The system turns live work into live insight: where things are stuck, which teams are overloaded and whether the issue is people, process or capacity.

Pelham Connect workload view: live projects by stage and load by account manager
Workload by account manager. Screens shown with sample data. Figures and product names blurred.
Connected workflows

Not one screen. A connected way of working.

"Before Connect, our project information was spread across hundreds of separate boards and spreadsheets, and nobody had one view of where a job actually was. Ross built us a single platform that runs the whole process end to end."
Lisa Higgs, Operations Director, Pelham
Next step

What is the process everyone hates?

Start there.

The first conversation is not about software. It is about understanding what is slowing the business down, where information gets lost, and whether Trefn is the right fit.

Want to see it first? Try the demo - five minutes, no sign-up.
Email ross@trefnltd.com